Terms and Conditions
Introduction
Welcome to Blaq Automotive. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website and placing an order, you agree to these terms. Please read them carefully.
1. Definitions
- “We,” “Us,” “Our”: Refers to Blaq Automotive.
- “User,” “You,” “Your”: Refers to the individual or entity using our website or purchasing products from us.
- “Website”: Refers to www.blaqauto.co.za.
2. Use of the Website
By accessing our website, you agree to use it for lawful purposes only. You are prohibited from:
- Violating any applicable local, national, or international law.
- Uploading or transmitting viruses or malicious code.
- Engaging in unauthorized access or attempts to interfere with our website.
We reserve the right to restrict or terminate access to our website if we suspect misuse.
3. Products and Services
We offer a range of vehicle parts and services across South Africa. Product descriptions, pricing, and availability are subject to change without notice. We strive to ensure accurate information, but we do not warrant that product descriptions or prices are error-free.
4. Orders and Payment
- Order Acceptance: Placing an order on our website does not constitute acceptance. We reserve the right to cancel or refuse any order at our discretion.
- Payment: Payment is required at the time of purchase. We accept various payment methods listed on our website.
- Pricing: All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.
5. Shipping and Delivery
- Nationwide Shipping: We provide delivery across South Africa. Delivery timelines depend on the product and your location but is generally within 3-5 working days.
- Shipping Fees: Shipping costs are calculated at checkout. Free shipping may be offered on certain orders, as indicated.
- Delivery Delays: We are not liable for delays due to unforeseen circumstances, including but not limited to weather, strikes, or customs delays.
6. Returns and Refunds
- Returns Policy: You may return unused products within 30 days of delivery for a refund or exchange. All returns must be in original packaging and in resalable condition.
- Refunds: Refunds are issued to the original payment method. Processing times may vary depending on your bank.
- Exclusions: Custom or special order items may not be eligible for returns. Please contact us for clarification.
7. Warranties and Liability
- Product Warranty: We offer a 12-month warranty on parts and a 6-month warranty on workmanship. The warranty covers defects in materials or workmanship under normal use.
- Disclaimer: Blaq Automotive disclaims all liability for any damages arising from the misuse or improper installation of products.
- Limitation of Liability: Our liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages.
8. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Blaq Automotive or licensed to us. Unauthorized use, reproduction, or distribution of this content is prohibited.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
10. Changes to Terms
We may update these Terms and Conditions periodically to reflect changes in our business practices or legal obligations. The latest version will always be available on our website.
11. Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes arising from these terms shall be resolved in the South African courts.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
